Question 1

How do I book an activity?

Accepted Answer

Simply fill in the enquiry form on the activity page you are interested in. Our team will contact you within 24 hours with availability and a personalised quote. No payment is required upfront.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 48 hours in advance, especially during peak season (June–October). However, last-minute bookings are often possible depending on availability.

Question 3

Can I book multiple activities?

Accepted Answer

Absolutely! Use the general enquiry form on our home page and select "Multiple Activities" to tell us everything you are interested in.

Question 4

What is the cancellation policy?

Accepted Answer

Cancellation policies vary by operator, but most offer free cancellation up to 24 hours before the activity. We will confirm the specific policy when we send your quote.

Question 5

What is the best time of year for activities?

Accepted Answer

Most activities run year-round. The best weather is typically April–October (dry season). Marine cruises are best June–November for whale sightings. Swakopmund can be foggy in the mornings, which usually clears by mid-morning.

Question 6

What if the weather is bad on my booking day?

Accepted Answer

Safety comes first. If conditions are unsuitable (strong wind for skydiving, rough seas for cruises), the operator will reschedule at no extra cost or offer a full refund.

Question 7

What should I wear?

Accepted Answer

Swakopmund can be surprisingly cool even in summer. Layers are recommended. Specific advice is given for each activity — check the individual activity pages.

Question 8

Are the activities safe?

Accepted Answer

Yes. All our partner operators are fully licensed and insured, with experienced, certified guides. Safety briefings are provided before every activity.

Question 9

Are there age restrictions?

Accepted Answer

Age limits vary by activity: Dolphin cruises — all ages. Quad biking — 12+ (with guardian). Skydiving — 16+ (18+ without guardian). Desert tours — all ages. Scenic flights — all ages.

Question 10

Do I need to be fit?

Accepted Answer

Most activities are suitable for average fitness levels. Skydiving has a weight limit of 100 kg. If you have any health concerns, please mention them in your enquiry and we will advise.

Question 11

Is travel insurance required?

Accepted Answer

While not mandatory, we strongly recommend comprehensive travel insurance that covers adventure activities.

Question 12

Where are the activities based?

Accepted Answer

All activities operate from Swakopmund or Walvis Bay, which are about 30 km apart on the Namibian coast. Most operators offer hotel pick-up and drop-off within both towns.

Question 13

How do I get to Swakopmund?

Accepted Answer

Swakopmund is about 4–5 hours by road from Windhoek. There are also daily flights from Windhoek to Walvis Bay airport (15 minutes from Swakopmund).

Question 14

Is hotel pick-up included?

Accepted Answer

Most activities include free pick-up and drop-off from hotels in Swakopmund and Walvis Bay. This will be confirmed in your quote.

Frequently Asked Questions

Booking & General

Weather & Best Time to Visit

Safety & Requirements

Getting There & Logistics

Still Have Questions?